Rachel Risner

The Team Lead serves to oversee the performance, efficiencies and satisfaction of employees, agents & clients to ensure a smooth running environment at all times. This person works to analyze the company’s process and procedures and frequently looks for ways to enhance work quality and productivity.e Team Lead serves to oversee the performance, efficiencies and satisfaction of employees, agents & clients to ensure a smooth running environment at all times. This person works to analyze the company’s process and procedures and frequently looks for ways to enhance work quality and productivity.